Payments

What are the ways I can pay my bill?

• You can pay online using automatic checking or savings account withdrawals, automatic credit card payments, eCheck, or making a one-time payment using a credit or debit card, or a savings or checking account.
• You can pay by mail or in person by sending a check or money order to the mailing address on your billing statement, or drop it off at your Encompass Agency.
• For automated bill payment, call 1-833-415-9958

Where can I see what I owe?
You can see the amount you owe for each policy on the Home page and on the Billing Information page.

How much should I pay?
For most policy types, you can pay any amount between $0.01 and the Remaining Balance amount due on your policy. Please be sure to pay at least the current amount due on your policy.

Can I make one payment for multiple policies?
No, you cannot make a single payment online for multiple policies. Each policy must be paid for individually.

How do I save my payment information?
You can find this option when you make a payment using a new payment type. Simply check "Save Payment Method".

What happens after I save my payment information?
Your saved payment method will be available to you when you make a one-time payment or when you edit your Auto Pay plan, if applicable. You will no longer have to enter your bank account or credit card information each time you pay a bill.

Is my saved payment information safe?
We take every measure to keep your information safe and secure. Please view our Privacy Statement for more details.

How soon will my payment post?
It may take up for 24 hours for your payment to post to your account.

What should I do if I'm having trouble paying online and my payment is due?
If you're having difficulties paying your bill on MyEncompass, please contact your Encompass Agency or call 1-833-415-9958, and we can help you make a payment.

What happens if my payment didn't go through?
Unfortunately, a payment can fail to go through if the bank account you provided is invalid, closed, or has insufficient funds. This can also happen if your credit card exceeds its limit, is expired, or if the payment is disputed. If your payment did not go through, please contact your Encompass Agency or call 1-833-415-9958. We'll be happy to help.

What happens if I'm late with a payment or miss a payment?
Unfortunately, if you're late or miss a payment, you risk a lapse in coverage or policy cancellation. You can pay online now or call 1-833-415-9958.