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Custom360® Home

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Custom protection is at the door

A home is more than just the roof over your head, it is where you create, tell and live your story. And no matter what style of home you want to protect, you need homeowners coverage that is tailored to your specific needs.

Solutions for every home

Your home is as unique as you are and we created our custom coverage levels with you in mind. Whether you're looking for basic, affordable coverage or extensive, comprehensive coverage, we have options for every homeowner. And if you choose the Preferred or Elite level, additional coverages can be included at a lower rate.
Signature Home
Custom360 Signature Home offers affordable, reliable protection with dependable service and support when you need it most.
Preferred Home
Building on the Signature policy, our Custom360 Preferred coverage option layers on additional protection for those looking to invest in a simple solution to broader coverage.
Elite Home
The Custom360 Elite Home policy is designed for those looking for robust coverage for life's uncertainties. The streamlined approach provides peace of mind that your most valued assets are protected.
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Standard features

All Custom360 property policies are equipped with the standard features you have come to expect, including coverage for your dwelling and personal property as well as liability protection. Customize your policy by adjusting your coverage levels or add on optional coverages for additional protection that fits your lifestyle.

Optional coverages1

Home Systems
Covers damage to home systems such as a furnace or hot water heater due to a sudden and accidental breakdown.
Identity Theft
Pays for expenses to restore your identity incurred as a direct result of an identity fraud act.
Service Line
Covers the repair or replacement of exterior service lines for a line failure.
Extended Replacement Cost
Covers costs above the replacement cost value if you repair, rebuild or replace damaged, destroyed or stolen covered property.
Electronic Data Recovery
Can help with the cost of recovering lost personal computer data, such as photos or videos.
Personal Injury
Coverage for slander, libel, etc., if you are found legally liable.
Home Sharing
Provides contents coverage when you rent your home for temporary overnight lodging.
Scheduled Personal Property
Increases coverage on specific, high-value items or collections such as jewelry, fur, art, etc.
Water Backup
Pays for damage caused by sewer back-up or sump pump overflow.
Matching of Roofing/Siding
Allows for replacement of undamaged roof or siding when one side or section of the damaged material cannot be matched.
Open Peril For Contents
Broadens coverage to provide additional protection against loss to contents.
Building Codes
Provides coverage to bring damaged property up to required building codes.


Home Buyer - Available for newly constructed homes and recent home buyers.
Multi-Policy - Save on your home policy just for having your auto policy with us.
Paperless - Receive a discount when you make your account paperless.
Protective Devices - Save money if your home has additional protection against fire and theft.
Claim Free - Get a discount if your residence is claim-free for five years.

Fast, reliable claims service

Helpful, convenient claims service is critical, especially when the unexpected occurs. Our highly trained claims service team is available by phone 24 hours a day, 365 days a year if you experience a loss. You can file a new claim or check on the status of an existing claim online or by phone. You can rest assured our team will be there every step of the way.

Custom coverage solutions to meet your individual needs

At National General, an Allstate company, we recognize the importance of helping you find the right insurance coverage to protect what matters most.
Everyone's needs are different. Our customizable solutions put the power of choice in your hands, giving you a variety of protection with an emphasis on value, convenience and outstanding claims service. We are proud to offer our products through our channel of dedicated independent agents.

1 Coverage and discount descriptions are summaries. Individual rates and savings, if any, will vary. All coverages, discounts, features, benefits, and pay plans may vary by state and insurer and are subject to availability, eligibility, terms, conditions and exclusions. Insurance underwritten by individual carriers in the National General Group, Winston-Salem, NC.